Dear Guest,
We try our level best to make you happy as ever. We always aim for total comfort and safe journey. You are requested to understand and accept all terms & conditions. We while organizing holiday tours, take utmost care to make your holiday a memorable one. Thus we are not responsible for any loss, injury, personal harm, death or damage to any person or property which may be caused by or on account of any act of omission or default on the part of the management or employees of the company, arising from our normal selection or inspection process.
Payment Procedure :
Bookings will be confirmed only after making 50% advance of the total tour cost. All payments should be made prior to the departure of the tour. The company reserves the right to terminate the contract with the tourists if payments are not made as per the agreed contract / specified time limit. The 50% registration amount paid at the time of booking is a non-refundable and interest free amount. In case the guest is booking the tour within 15 days of the departure, will have to make all payments by Demand Draft or Cash.
Cancellation :
All bookings for hotel accommodation / transportation are blocked well in advance. We are liable to pay penalties to all our suppliers / vendors if these services are not used as per the respective contract. In case after confirmation, if one wants to cancel his name, can do so by giving a letter in writing and refund made in case :-
- 15 days or more in advance 40% of tour cost
- 08 days or more in advance 20% of tour cost
- On the day of departure no refund.
The company reserves the right to cancel any tour prior to its departure without assigning any reason. In such a case company shall refund the tour price paid by the prospective guests by A/c Pay cheque against receipt only & no compensation and / or interest shall be paid in any case.
Itinerary Changes and unavailability of Sight Seeing Places :
All itineraries are well planned. The company reserves the right to some times change the directions or slightly amend the itinerary or omit certain locations/sights due to unavoidable or unforeseen circumstances. The company is not liable to compensate for any of the above mentioned including the train/coach routing. The said changes shall be intimated to you, prior to the start of the tour or on tour. If such alterations need any additional payment to be made then it will be collected from the guest on tour itself. In the event that a passenger/joining passenger misses out on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund for the same. During local or national holidays certain facilities such as museums, restaurants, sightseeing tours, shopping time may be limited or not available for which there shall be no complaints /compensations and/or claiming of refunds.